Midshires Care Ltd

Helping Hands Wigan

Home care agency in Wigan

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressSuite 212, Atlas House Thrive, Caxton Close, Wigan, WN3 6XU

Do you run Helping Hands Wigan? Manage this listing free.

About

Helping Hands Wigan is a home care agency operated by Midshires Care Ltd and based in Wigan, Greater Manchester. It provides care and support in people's own homes, with a particular focus on dementia. The agency says it tailors its services to each person's needs and daily life, supporting people with ongoing, progressive or terminal conditions arising from ageing, accident or injury.

Its stated aim is to help people keep living well in the home and community they know. The agency supports people with dementia, older people (65 and over), younger adults (under 65), people with physical disabilities, sensory impairments and learning disabilities. The Care Quality Commission rated it Good overall in its 2023 report, with Good ratings across all five key questions.

What inspectors found

CQC: Good

Report published 24 January 2023 · Last inspected 7 December 2022

Inspectors found that visits were made on time and that people generally kept the same familiar staff. Staff were described as courteous and respectful, had built warm relationships with people and their families, and respected privacy and dignity, while people were encouraged to do what they could for themselves. The report also says staff were trained, risks were assessed, medicines were handled safely, and people and families spoke positively about how the service is run.

Strengths noted
  • Staff are trained in safeguarding and know how to spot and report concerns.
  • Risks to people are assessed, with clear guidance for staff to follow.
  • Care plans are detailed and set out how people want to be supported, with information available in several formats.
  • Staff are described as courteous and respectful, with good relationships and attention to people's dignity and choices.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Wigan will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Wigan is backed by a local NHS health network. The nearest A&E is Royal Albert Edward Infirmary, 2.9 miles away. The local GP practice is SAXENA L, 0.7 miles away.

Nearest hospital · A&E
Royal Albert Edward Infirmary · 2.9 mi
Nearest GP
SAXENA L · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Wigan is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Helping Hands Wigan, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to Helping Hands Wigan so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Helping Hands Wigan?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.