Midshires Care Ltd
Helping Hands Stoke
Home care agency in Newcastle, Staffordshire
Operated by Midshires Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Stoke is a home care agency run by Midshires Care Ltd, providing care and support in people's own homes. Its office is in Newcastle, Staffordshire, in the West Midlands. The agency says it tailors its care to each person's needs and lifestyle, and it supports people with ongoing or progressive conditions, as well as those with terminal conditions, whether these result from ageing, accident or injury. Its stated aim is to help people keep living well at home and in their community. Dementia is its listed care focus, and it supports older people, younger adults, people with physical disabilities, sensory impairments and learning disabilities.
The Care Quality Commission rates Helping Hands Stoke Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. The rating report was published in 2019.
What inspectors found
CQC: GoodReport published 3 April 2019 · Last inspected 1 March 2019
Inspectors visited Helping Hands Stoke, a home care service supporting 80 people in their own homes, and rated it good across all areas. Staff were found to be safely recruited and suitably trained, with staffing levels reviewed against people's needs. Care plans and risk assessments were said to guide support that respects individual preferences, and people took part in planning and reviewing their care.
- Safe recruitment and staff with the knowledge and skills needed for effective support
- Care plans and risk assessments that reflect people's preferences and diverse needs
- Caring staff who helped people understand choices and keep control over their lives, with privacy and dignity respected
- Monitoring systems in place, with lessons learnt when things go wrong and concerns acted on by the registered manager
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Stoke will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Stoke is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 0.8 miles away. The local GP practice is MILLER STREET SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Stoke is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle
Information last reviewed October 2026.
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