Midshires Care Ltd
Helping Hands Shrewsbury & Telford
Home care agency in Shrewsbury, Shropshire
Operated by Midshires Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Helping Hands Shrewsbury & Telford is a home care agency run by Midshires Care Ltd from its office in Shrewsbury, Shropshire. It provides care and support in people's own homes, with services tailored to each person's needs and daily routine. Its stated focus is dementia, and it also supports older people, younger adults, people with physical disabilities, sensory impairments and learning disabilities. The agency works with people whose needs stem from ongoing or progressive conditions, ageing, accident or injury, including terminal conditions.
The Care Quality Commission rated the agency Good overall in its 2022 report, with Good ratings for the safe, effective, caring, responsive and well-led key questions.
What inspectors found
CQC: GoodReport published 13 September 2022 · Last inspected 18 August 2022
Helping Hands Shrewsbury and Telford is a domiciliary care agency that supports people with personal care in their own homes, with 15 people using the service at the time of inspection. Inspectors found that staff were safely recruited, understood how to keep people safe, and treated people with kindness, respect and attention to their privacy. Care plans were reviewed with people and their relatives, and the registered manager and staff were described as supported.
- Staff were safely recruited and understood how to keep people safe, and medicines were given safely with accurate records
- Staff treated people with kindness and respect, and they were described as taking an interest in people's needs and preferences
- Care was assessed and planned around each person's life history, needs and goals, with people and relatives involved in reviews
- Quality checks, including real-time electronic monitoring that reduced late and missed calls, and a clear complaints process were in place
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Shrewsbury & Telford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Shrewsbury & Telford is backed by a local NHS health network. The nearest A&E is Royal Shrewsbury Hospital, 3.2 miles away. The local GP practice is SEVERN FIELDS MEDICAL PRACTICE, 1.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Shrewsbury & Telford is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Shrewsbury
Information last reviewed October 2026.
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