Midshires Care Ltd
Helping Hands Richmond
Home care agency in Richmond, Richmond upon Thames
Operated by Midshires Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Helping Hands Richmond? Manage this listing free.
About
Helping Hands Richmond is a home care agency run by Midshires Care Ltd. It provides care and support in people's own homes and has its office in Richmond upon Thames, Greater London. The agency focuses on dementia and also supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment. It offers personalised care suited to each person's needs and lifestyle, including for those with ongoing, progressive or terminal conditions arising from ageing, accident or injury, so that people can keep living well at home and in their community.
The Care Quality Commission rates Helping Hands Richmond Good overall, in a report published in 2022. It holds Good ratings across all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 15 July 2022 · Last inspected 9 June 2022
Inspectors found that people receiving this home-care service, which supports older adults and people living with dementia, felt safe with the staff who visited them and were pleased with their care. Staff were described as well trained and were regularly assessed on their competence, and people were helped to stay independent and to have their preferences respected. The report rated the service good and described a well-led team, guided by a registered manager who took a person-centred approach.
- Inspectors found infection prevention and control was effective, and risks to people were reviewed with clear guidance for staff.
- Staff were recruited safely, received regular training, and had their competence checked.
- People were helped to eat, drink and prepare meals where needed, and were supported to reach healthcare professionals when required.
- Complaints were answered promptly, and the provider encouraged staff development and teamwork, with quality checks monitoring how the service ran.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Richmond will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Richmond is backed by a local NHS health network. The nearest A&E is West Middlesex University Hospital, 1.2 miles away. The local GP practice is PARKSHOT MEDICAL PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Richmond is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Richmond
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands Richmond, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands Richmond?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.