Midshires Care Ltd

Helping Hands Maidstone

Home care agency in Maidstone, Kent

Operated by Midshires Care

CQC GoodDementia
Address2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

Do you run Helping Hands Maidstone? Manage this listing free.

About

Helping Hands Maidstone is a home care agency run by Midshires Care Ltd. It provides care and support in people's own homes from its office in Maidstone, Kent. The agency focuses particularly on dementia and also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. It says its services are tailored to each person's needs and lifestyle, and that it supports people living with ongoing, progressive or terminal conditions, whether these result from ageing, accident or injury. Its stated aim is to help people keep living well at home in their local community.

The Care Quality Commission rates Helping Hands Maidstone Good overall, with a Good grade across each of its key questions: safe, effective, caring, responsive and well-led. The rating was published in 2020.

What inspectors found

CQC: Good

Report published 25 March 2020 · Last inspected 18 February 2020

Inspectors found that people and their relatives were positive about the service, describing staff they knew well and saying they would recommend it. Care plans were built from assessments and reflected people's preferences, and staff supported health, nutrition and medicines while protecting privacy and dignity. Staff were trained and supported by management, and recruitment checks, risk monitoring and audits were in place.

Strengths noted
  • People and their relatives gave positive feedback and would recommend the service to others.
  • People felt safe with a consistent group of staff they knew well.
  • Care plans were based on assessments, recorded people's likes, dislikes and histories, and were reviewed with people involved.
  • Staff were trained and competent to support medicines, understood people's health needs, and encouraged independence and choice.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Maidstone will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Maidstone is backed by a local NHS health network. The nearest A&E is Maidstone Hospital, 1.6 miles away. The local GP practice is BREWER STREET, 0.3 miles away.

Nearest hospital · A&E
Maidstone Hospital · 1.6 mi
Nearest GP
BREWER STREET · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Maidstone is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Helping Hands Maidstone, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Helping Hands Maidstone so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Helping Hands Maidstone?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.