Midshires Care Ltd
Helping Hands Macclesfield
Home care agency in Macclesfield, Cheshire East
Operated by Midshires Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Macclesfield is a home care agency run by Midshires Care Ltd. It provides care and support in people's own homes from its office in Macclesfield, Cheshire East. The agency supports people living with dementia, which is its stated area of focus, as well as older adults aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment.
The agency describes its care as tailored to each person's needs and lifestyle. It supports people with ongoing, progressive or terminal conditions, whether these arise from ageing, accident or injury, and aims to help them keep living at home and in their community. The Care Quality Commission rated it Good overall in a report published in 2020, with Good ratings for each of the Safe, Effective, Caring, Responsive and Well-led questions.
What inspectors found
CQC: GoodReport published 18 March 2020 · Last inspected 27 February 2020
People using Helping Hands Macclesfield, and their relatives, described their experience as very positive, with a warm atmosphere during personal care visits. Inspectors found a reliable staff team that rarely missed calls and usually arrived on time, and that people generally felt safe with the service. The new manager was respected and was addressing earlier quality issues under a clear action plan.
- People and relatives described staff as bringing warmth and positivity to people's lives, and visits were often sociable.
- The service kept people and relatives informed and involved through regular reviews and meetings.
- Care plans gave staff good knowledge of each person, supporting person-centred care, with some good examples of personalised support.
- Staff worked well with people, relatives and other professionals, which helped people become more independent.
- Care plans and risk assessments were not always updated promptly after accidents or incidents, so preventive actions were not always recorded and shared effectively.
- The service needs to develop mental capacity assessments so that its policies and systems consistently support this practice.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Macclesfield will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Macclesfield is backed by a local NHS health network. The nearest A&E is Macclesfield District General Hospital, 0.6 miles away. The local GP practice is HIGH STREET SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Macclesfield is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Macclesfield
Information last reviewed October 2026.
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