Midshires Care Ltd

Helping Hands Enfield

Home care agency in Waltham Abbey, Essex

Operated by Midshires Care

CQC GoodDementia
AddressM25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH

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About

Helping Hands Enfield is a home care agency run by Midshires Care Ltd, providing care and support in people's own homes from an office in Waltham Abbey, Epping Forest, Essex. Its care is tailored to each person, and it has a particular focus on dementia. The agency supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities.

The agency describes its support as suited to people living with ongoing, progressive or terminal conditions, whether these arise from ageing, accident or injury, with the aim of helping people keep living well in the home and community they know. It was rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2023.

What inspectors found

CQC: Good

Report published 16 June 2023 · Last inspected 31 May 2023

Inspectors describe a domiciliary care agency supporting around 21 people in their own homes, including older people, people living with dementia and people with physical disabilities. Staff are described as knowing people well, receiving induction and training, and being supported through supervision and checks, while people's medicines, nutrition and choices are handled with care. The report also notes positive feedback about leadership and management and systems to monitor and improve quality.

Strengths noted
  • Care is described as safe, with staff who know the people they support well and an understood safeguarding process
  • Staff were recruited safely, received induction and training, and reported feeling supported by the registered manager
  • Care plans were based on an assessment of each person's needs and preferences, and nutritional needs were met
  • Feedback about leadership and management was positive, and systems were in place to monitor and improve quality

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected February 2026

What's nearby

GP surgery650 m
Hospital5.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Enfield will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Enfield is backed by a local NHS health network. The nearest A&E is North Middlesex Hospital, 5.6 miles away. The local GP practice is MARKET SQUARE SURGERY, 0.4 miles away.

Nearest hospital · A&E
North Middlesex Hospital · 5.6 mi
Nearest GP
MARKET SQUARE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Enfield is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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