Midshires Care Ltd

Helping Hands Colchester

Home care agency in Colchester, Essex

Operated by Midshires Care

CQC GoodDementia
Address16 St. Botolphs Street, Colchester, CO2 7DU

Do you run Helping Hands Colchester? Manage this listing free.

About

Helping Hands Colchester is a home care agency run by Midshires Care Ltd. It delivers care and support in people's own homes and is based in Colchester, Essex. The agency says its services are personalised to each person's needs and way of life, with the aim of helping people stay settled in their own community. It supports people with ongoing, progressive or terminal conditions, whether these arise from ageing, accident or injury, and its stated care focus is dementia. Its client groups are older people, younger adults under 65, people with physical disabilities and people with learning disabilities.

The Care Quality Commission rates the agency Good overall, with a Good grade for each of its five key questions: safe, effective, caring, responsive and well-led. That rating was published in 2019.

What inspectors found

CQC: Good

Report published 19 September 2019 · Last inspected 23 July 2019

Inspectors rated this newly registered domiciliary care agency, which provides personal care in people's own homes, as good. The report describes well-trained, regularly supervised staff, with assessments and individual care plans guiding support on eating, drinking, medicines and communication. Relatives and staff spoke positively about the management team, and regular feedback surveys were used to make service improvements.

Strengths noted
  • Staff had suitable skills and experience, having completed a thorough induction and a full training programme.
  • Medicines were handled safely, with trained staff and checks such as audits and spot checks.
  • People were offered choices, and staff knew their preferences and how they liked to communicate.
  • Relatives and staff praised the management, and the provider used surveys of people, families, staff and professionals to drive improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Colchester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Colchester is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 1.6 miles away. The local GP practice is COLCHESTER MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Colchester Hospital · 1.6 mi
Nearest GP · CQC Good
COLCHESTER MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Colchester is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Helping Hands Colchester, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Helping Hands Colchester so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Helping Hands Colchester?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.