Midshires Care Ltd
Helping Hands Chester
Home care agency in Chester, Cheshire West and Chester
Operated by Midshires Care
Do you run Helping Hands Chester? Manage this listing free.
About
Helping Hands Chester is a home care agency run by Midshires Care Ltd, based in Chester, Cheshire West and Chester. It provides care and support in people's own homes, with a focus on dementia. The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, people with sensory impairments and people with learning disabilities. According to its own description, it offers personalised care services to suit each person's needs and lifestyle, including support for ongoing, progressive or terminal conditions arising from ageing, accident or injury, so that people can continue living well in the home and community they know.
The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led care. The most recent report was published in 2020.
What inspectors found
CQC: GoodReport published 21 January 2020 · Last inspected 16 December 2019
Helping Hands Chester is a domiciliary care service supporting people in their own homes. Inspectors found staff were safely recruited, trained and inducted, with enough of them to meet people's needs, and that care plans and risk assessments were kept up to date and reflected individual needs. Medicines were handled safely, infection control and safeguarding were in place, and people's privacy, dignity and independence were respected.
- Staff were safely recruited and had suitable induction, shadowing and training for their roles
- Care plans and risk assessments were regularly reviewed and reflected people's individual needs
- Medication was managed safely, with medication records fully completed and regularly audited
- Audit systems identified areas for development and improvement, and people's choice, control and dignity were supported
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Chester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Chester is backed by a local NHS health network. The nearest A&E is Countess of Chester Hospital, 1.6 miles away. The local GP practice is BOUGHTON MEDICAL GROUP, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Chester is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chester
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Helping Hands Chester, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Helping Hands Chester?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.