Bhandal Care Services Group
Heatherlea House Residential Care Home
Care home in Woodhall Spa, Lincolnshire
Operated by Bhandal Care Services Group
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Heatherlea House Residential Care Home is a 17-bed residential care home in Woodhall Spa, East Lindsey, Lincolnshire, operated by Bhandal Care Services Group. The home is registered to provide accommodation and personal care for older people requiring support with daily living.
The Care Quality Commission rated Heatherlea House as Requires Improvement in 2023. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 31 March 2023 · Last inspected 6 February 2023
Inspectors rated this home as requiring improvement, a drop from its previous good rating. The visit was prompted by a serious incident, and the report focused on falls risk, infection control, medicines and quality checks. Inspectors also noted that people are supported to make their own choices and that staff are described as supported in their work.
- People are supported to have maximum choice and control over their lives.
- Staff support people in the least restrictive way possible, in line with their best interests.
- People feel safe and well cared for, according to the report.
- Staff feel supported in their work.
- Risks to people's health, safety and welfare were not always identified or assessed, and actions to reduce them were not always taken.
- Medicines were not always managed safely.
- Quality assurance systems did not always pick up concerns about care or the environment, and lacked a robust way of recording actions taken.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseAmple
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
25 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Lincolnshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £744 |
| 2025 | £783 |
What Lincolnshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heatherlea House Residential Care Home is backed by a local NHS health network. The nearest A&E is Pilgrim Hospital, 13.8 miles away. The local GP practice is WOODHALL SPA NEW SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Woodhall Spa
Local clubs, charities and support groups that help older residents stay active and connected.
Woodhall Spa Age Concern Luncheon Club
Luncheon Club/Social Meetings and Provision of Transport for Disabled/Chronically Sick. For Elderly/Old Providing much needed social contact.
Coningsby and Tattershall Age Concern Luncheon Club
Provide meal every two weeks to elderly.
Part of Bhandal Care Services Group
Heatherlea House Residential Care Home is one of 9 homes run by Bhandal Care Services Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Woodhall Spa
Information last reviewed October 2026.
Reviews from families
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