Home care agency
Heart2Heart Homecare Services
Home care agency in Southampton
Heart2Heart Homecare Services
Home care agency in Southampton
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About
Heart2Heart Homecare Services is a home care agency based in Southampton, Hampshire. It delivers care and support in people's own homes, with a focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, sensory impairment and learning disabilities.
Heart2Heart Homecare Services was rated Good by the Care Quality Commission in 2020, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 13 February 2020 · Last inspected 5 February 2020
Inspectors found that people using this domiciliary care agency, which supports 32 older people in their own homes, were very happy with the service. They described it as personalised, reliable and consistent, with caring staff who understood their needs, and said they were treated with dignity and respect. Inspectors also found that the registered manager was hands-on and that quality monitoring systems were effective.
- Staff were described as caring, well trained and supported, with enough of them in place
- Assessments identified support needs in areas such as nutrition, medicines and healthcare, and care was planned to achieve good outcomes
- The management team was approachable and in regular contact, and people felt comfortable raising concerns
- People were safeguarded from abuse and avoidable harm, and risks to their care were assessed and reduced
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected September 2026
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Heart2Heart Homecare Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heart2Heart Homecare Services is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 1.4 miles away. The local GP practice is THE SHIRLEY HEALTH PARTNERSHIP, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southampton
Information last reviewed October 2026.
Reviews from families
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