Cinnamon Care

Hartwood House Care Home

Nursing home in New Forest, Hampshire

CQC Good50 bedsDementiaNursing
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressBournemouth Rd, Lyndhurst SO43 7DP
Beds50
Weekly feefrom £1,450 · 2026
En-suite100%
Opened2013
All-inclusiveYes

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About

Hartwood House is a 50-bed care home in Lyndhurst, on the edge of the New Forest in Hampshire. Operated by Cinnamon Care, it provides residential, nursing, respite and dementia care.

The home is rated Good overall by the Care Quality Commission, with ratings of Good across safe, effective, caring and well-led domains, and Outstanding for responsiveness to residents' needs.

Care provided

Dementia
Nursing
Residential
Respite

Facilities

Cafe or Restaurant
Dining Area
Gardens
Hair & Beauty Salon
Lift
Own Furniture Allowed
Quiet Area
Spa
Terrace Area
Wifi

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Meditation & Yoga
Visits from Children

Food hygiene rating

Very good

Food Standards Agency · inspected June 2026

What's nearby

GP surgery500 m
A&E: Southampton General Hospital7.8 miles
Bus stop300 m
Train station2.9 miles
Shops500 m
Pub or bar300 m
  • Near a main road
  • Fire station about 950 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsLimited
  • TakeawaysSparse

Local crime statistics

1 recorded crimes in the local area (March 2026)

Top categories:

Criminal damage & arson100%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,450
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Hampshire usually pays £1,245 a week for residential care; families typically top up about £205 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearThis home (per week)Council rate (per week)
2024—£1,203
2025—£1,245
2026£1,450—

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hartwood House Care Home is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 7.8 miles away. The local GP practice is LYNDHURST SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southampton General Hospital · 7.8 mi
Nearest GP · CQC Good
LYNDHURST SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in New Forest

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Dementia Care Hub

At The Dementia Care Hub CIO, we offer a programme of hub-based activities to support people living with dementia and the carers who support them. We operate in Hampshire, focusing on underserved…

6.0 miles away · Source: Charity Commission (1204216)
Charity

Ringwood Carers' Group in Conjunction with Churches Together

Supporting Carers of people in the Ringwood area with physical, mental, or sensory impairment or illness, or incapacity through old age, by holding coffee mornings, days-out and luncheon-groups,…

6.0 miles away · Source: Charity Commission (1107545)
Charity

Helping Older People New Forest

Charity helping older people in the New Forest

7.2 miles away · Source: Charity Commission (1152294)
Charity

Make Memories Matter

Make Memories Matter runs day centres for older adults, including those with dementia, providing social interaction, activities, exercise, and respite for carers. Based in the New Forest, our hubs…

7.3 miles away · Source: Charity Commission (1209830)
Charity

Avon Valley Dementia Support

Activities: Music especially singing, has the power to help unlock memories. The Butterfly Cafe, gives the opportunity for people to meet in a safe environment and to feel included. These events…

7.9 miles away · Source: Charity Commission (1190563)

Frequently asked questions

Where is Hartwood House located?
It is situated in Lyndhurst and is close to popular amenities.
What is the CQC rating of Hartwood House?
The Care Quality Commission (CQC) is England's health and social care services regulator. Hartwood House is rated as good, based on the level of care and safety at the home.
What types of elderly care are available at Hartwood House?
The following types of elderly care are available at this home: respite, dementia, residential.
How many beds does Hartwood House have?
Currently, there are 50 beds at the home.
Who owns Hartwood House?
This care home is owned and operated by Cinnamon Care.
What types of activities and events are available at this care home?
There are a variety of health and wellness activities available at Hartwood House, including: Visits from Children, Book and Poetry, Meditation & Yoga.
What is the cost of care at Hartwood House?
Prices will vary from home to home, depending on the level of elderly care required. At Hartwood House the cost of care starts from £1,450 per week.

It's best to call the home directly on 0238 254 4321 to find out about the total cost of care for your unique needs.

Information last reviewed October 2026.

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