Clece Care Services

Hartwig Care (Bexley)

Home care agency in Greenwich

Operated by Clece Care Services

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address150 Eltham Hill, London, SE9 5EA

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About

Hartwig Care (Bexley) is a home care agency that delivers care and support in people's own homes, helping clients keep living independently. Run by Clece Care Services from an office in Greenwich, London, it specialises in dementia care, with trained specialists supporting people and their families at home. It also provides complex care for people with long-term or life-limiting conditions, and end-of-life care that manages pain and other symptoms arising from terminal or complex illness.

The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders. The Care Quality Commission rated it Requires Improvement overall in its 2023 report, with the same grade across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Requires improvement

Report published 4 September 2023 · Last inspected 13 June 2023

Hartwig Care Ltd in Bexley is a domiciliary agency that provides personal care to people in their own homes, with 66 people using the service at the time of inspection. Inspectors found that medicines were handled safely overall and that staff received regular supervision. They also found that assessments, risk planning, staffing and governance were not consistently in place to the standard required.

Strengths noted
  • Medicines were handled safely overall.
  • People were protected from the risk of infection.
  • Recruitment checks were completed before new staff joined the service.
  • A complaints system was in place to manage concerns, and staff received regular supervision.
Areas to improve
  • Pre-assessments were not always carried out before people started using the service, and risk assessments and risk management plans were not always in place.
  • Staff were not always deployed in a timely way to meet people's needs.
  • People's independence, privacy and dignity were not always respected, and people or their relatives were not always involved in care planning.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hartwig Care (Bexley) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hartwig Care (Bexley) is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 1.9 miles away. The local GP practice is ELTHAM PALACE SURGERY, 0.3 miles away.

Nearest hospital · A&E
Queen Elizabeth Hospital · 1.9 mi
Nearest GP
ELTHAM PALACE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clece Care Services

Hartwig Care (Bexley) is one of 76 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.

See all 76 Clece Care Services listings →

Information last reviewed October 2026.

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