Eleanor Healthcare Group

Hartley House Care Home

Nursing home in Kent

Operated by Eleanor Healthcare Group

CQC Good57 bedsDementiaNursing
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressHartley Rd, Cranbrook TN17 3QN, UK
Beds57
Weekly feefrom £1,350 · 2026
En-suite48%
All-inclusiveNo

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About

Nestled in the charming town of Cranbrook, within the picturesque county of Kent, you'll find the tranquil sanctuary of Hartley House Residential Home, a part of the Eleanor Healthcare family. This peaceful retreat is located near the historic Union Mill and St. Dunstan's Church, home to the original model of Big Ben.

With over 50 comfortable accommodations, residents can enjoy spacious, airy rooms that offer stunning views of the lush gardens. Life at Hartley House is enriched by a variety of engaging activities, themed evenings, and a delightful dining experience that changes with the seasons.

The home's cleanliness and hygiene are maintained by a dedicated team of five housekeeping staff, ensuring a pristine living environment every day. Hartley House has been thoughtfully designed with four distinct wings, each providing personalised care in intimate groups, creating a warm, community atmosphere.

Each wing is equipped with its own lounges, dining rooms, and kitchenettes, while the newly refurbished state-of-the-art rooms, welcoming lounge, and tranquil enclosed courtyards contribute to the overall wellness and contentment of the residents.

Care provided

Dementia
Nursing
Residential
Respite

Facilities

Dining Area
Hair & Beauty Salon
Lift
Meditation Area
Own Furniture Allowed
Quiet Area
Wifi

Activities

Arts & Crafts
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Hair & Beauty Treatments
Meditation & Yoga
Visits from Children
Wellbeing Classes

Food hygiene rating

Very good

Food Standards Agency · inspected July 2024

What's nearby

GP surgery1.2 miles
A&E: Tunbridge Wells Hospital at Pembury9.9 miles
Bus stop150 m
Train station6.8 miles
Shops300 m
Pub or bar1.2 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysSparse

Local crime statistics

4 recorded crimes in the local area (April 2026)

Top categories:

Other crime25%
Other theft25%
Violent crime25%
Anti-social behaviour25%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,350
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Kent usually pays £1,187 a week for residential care; families typically top up about £163 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.

Care fee trajectory

Indicative weekly fee by year, against what Kent pays care homes.
YearThis home (per week)Council rate (per week)
2024—£1,063
2025—£1,187
2026£1,350—

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hartley House Care Home is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 9.9 miles away. The local GP practice is ORCHARD END, 1.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Tunbridge Wells Hospital at Pembury · 9.9 mi
Nearest GP · CQC Good
ORCHARD END · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Kent

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern (Age UK) Ashford Ltd

Support for the over 50 to remain independent, learn new skills and take an active part in the wider community

2.8 miles away · Source: Charity Commission (1152993)
Charity

Tenterden Social Hub and Dementia Centre Limited

Tenterden Day Centre helps elderly, disabled and dementia sufferers to overcome difficulties giving them an opportunity to take part in as many varied activities as possible. Core activities…

6.8 miles away · Source: Charity Commission (1122971)

Frequently asked questions

What is the location of Hartley House?
Hartley House can be found in Cranbrook and is conveniently near to many popular facilities.
How does the CQC evaluate Hartley House?
The Care Quality Commission (CQC) is the body responsible for overseeing health and social care services in England. Hartley House has received a good rating, reflecting the standard of care and safety provided by the home.
What kinds of senior care does Hartley House provide?
Hartley House offers a range of senior care services including nursing, respite, dementia, and residential care.
What is the bed capacity of Hartley House?
At present, Hartley House can accommodate 57 residents.
Who is the proprietor of Hartley House?
Eleanor Healthcare Group is the owner and manager of this care home.
What sort of events and activities can one expect at this care home?
Hartley House offers a diverse range of health and wellness activities such as: Interaction with Children, Yoga & Meditation, and Arts & Crafts.
How much does care at Hartley House cost?
The cost of care at Hartley House begins at £1,350 per week, but the final amount can differ based on the specific elderly care needs.

For a more accurate estimate, it's recommended to contact the home directly at 01580 234682 to discuss your individual requirements.

Part of Eleanor Healthcare Group

Hartley House Care Home is one of 30 homes run by Eleanor Healthcare Group on AskBart. See how the group's homes are rated and where it operates.

See all 30 Eleanor Healthcare Group listings →

Information last reviewed October 2026.

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