Home care agency
Hartley Home Care
Home care agency in Camelford, Cornwall
Hartley Home Care
Home care agency in Camelford, Cornwall
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Hartley Home Care is a home care agency based in Camelford, Cornwall, providing care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities and learning disabilities.
Hartley Home Care was rated Good by the Care Quality Commission in 2021, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 10 May 2021 · Last inspected 13 April 2021
Inspectors followed up on earlier concerns about visit timing and found that people now receive their visits at agreed times, with no missed visits reported. Staff said rotas and changes are communicated well, and new electronic rostering, call monitoring and care planning systems have improved how the service runs. Recruitment has continued so there is cover for absences, and medicines are managed through trained and checked staff.
- People report visits arriving on time and that they know when to expect their carers
- Staff can access rotas and changes on their phones, and rotas are being adjusted to suit people's needs
- Care plans are in place for everyone, are accurate and give staff enough detail
- Management is seen as approachable and feedback is used to make improvements
- Some staff said travel time was not always included in their rotas, and the manager said this is being reviewed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsLimited
- TakeawaysSparse
Local crime statistics
14 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Hartley Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hartley Home Care is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 28.6 miles away. The local GP practice is CAMELFORD MEDICAL CENTRE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Camelford
Information last reviewed October 2026.
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