Home Instead

Harrall Care Services Limited t/a Home Instead Senior Care

Home care agency in St. Albans, Hertfordshire

Operated by Home Instead

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 3, St Albans Enterprise Centre, Long Spring, Porters Wood, St Albans, AL3 6EN

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About

Harrall Care Services Limited, trading as Home Instead Senior Care, is a home care agency based in St Albans, Hertfordshire. Its Care Professionals provide care and support in people's own homes, helping them stay independent in familiar surroundings. The agency supports older people, adults under 65, and people with dementia, physical disabilities or sensory impairment, with dementia care as a particular focus. It also offers live-in care for older adults who wish to remain comfortable at home for longer.

The Care Quality Commission rated the agency Outstanding overall in a 2019 report. Its Caring and Well-led areas were also rated Outstanding, while Safe, Effective and Responsive were rated Good.

What inspectors found

CQC: Outstanding

Report published 24 June 2019 · Last inspected 9 April 2019

Inspectors found people receiving home care were supported to make their own choices and to stay independent in their own homes. Relatives and people using the service described the care as very good, and staff were matched to people before shifts so that regular carers could build relationships with them. Staff were described as well supported, with a long induction and training programme and a management team that was approachable.

Strengths noted
  • Care plans are personalised and centred on each person, with a risk assessment for each identified risk to health and wellbeing.
  • Staff receive an extended induction and training programme, and the report describes the training as excellent.
  • A new electronic monitoring and reporting system gives real-time information, prompts staff, and is checked daily by managers.
  • The service learns from mistakes and shares lessons with staff, and it runs a dementia café in the local community that is open to people, relatives and friends.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital9.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Harrall Care Services Limited t/a Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Harrall Care Services Limited t/a Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 9.1 miles away. The local GP practice is LODGE,HIGHFIELD & REDBOURN, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Watford General Hospital · 9.1 mi
Nearest GP · CQC Good
LODGE,HIGHFIELD & REDBOURN · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Harrall Care Services Limited t/a Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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