Harbour Home Care

Home care agency in Redruth, Cornwall

Operated by Anson Care Services

CQC Requires improvementDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressHarbour House, Penberthy Road, Portreath, Redruth, TR16 4LW

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About

Harbour Home Care is a domiciliary care provider based in Redruth, Cornwall. It delivers care and support in people's own homes to older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities and sensory impairment.

The Care Quality Commission inspected Harbour Home Care in 2022 and rated it Requires Improvement overall. It was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 9 November 2022 · Last inspected 12 October 2022

Inspectors describe a small domiciliary service with a stable, familiar staff team who provide person-centred support, and they note that staff are well trained and skilled. Record-keeping, risk reviews, consent, quality assurance and governance systems were found to be weak and inconsistent, and the report says these need to improve.

Strengths noted
  • A stable staff team that knows the people it supports well, leading to person-centred care
  • Staff are trained and skilled, and say they feel well supported day to day
  • People report feeling safe with staff, and safeguarding systems are in place
  • Care needs are assessed before people start using the service, and support for health and diet is provided
Areas to improve
  • Records are poorly organised and inconsistent, and care plans and personnel files are not held securely
  • Risk reviews could not be evidenced, and key health information is missing from care plans
  • No quality assurance checks, consent records, or mental capacity assessments were found

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.2 miles
Hospital8.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Harbour Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Harbour Home Care is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 8.3 miles away. The local GP practice is HARRIS MEMORIAL SURGERY, 1.2 miles away.

Nearest hospital · A&E
Royal Cornwall Hospital (Treliske) · 8.3 mi
Nearest GP
HARRIS MEMORIAL SURGERY · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Anson Care Services

Harbour Home Care is one of 6 services run by Anson Care Services on AskBart. See how the group's services are rated and where it operates.

See all 6 Anson Care Services listings →

Information last reviewed October 2026.

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