Home care agency

Handle With Care

Home care agency in Portsmouth

Handle With Care

Home care agency in Portsmouth

CQC GoodDementia
Address188 Copnor Road, Portsmouth, PO3 5DA

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About

Handle With Care is a home care agency based in Portsmouth, South East England. It provides care and support in people's own homes, aiming to help people remain at home for as long as they can while promoting independence, dignity and quality of life. Its care is personalised, and it says it supports people facing health problems, whether temporary or long term.

The agency focuses on dementia and supports people with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities. The Care Quality Commission rates Handle With Care Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2021.

What inspectors found

CQC: Good

Report published 1 December 2021 · Last inspected 13 October 2021

Inspectors found that this domiciliary agency, which was supporting 82 people with personal care in their homes, delivers care that people and their families described as safe and suited to their needs. Staff were said to know people well and to be caring, and feedback was gathered through yearly surveys and direct contact with the management team. Some paperwork, including medicines records and parts of care plans, needed more detail.

Strengths noted
  • Staff were said to understand how to support people safely, and they had dependable access to protective equipment to reduce the risk of infection.
  • Needs were assessed before people started using the service, and people were supported to make their own choices and keep control over their lives.
  • Care plans were built around the individual, and people received support tailored to what they needed.
  • The registered manager provided strong oversight, and systems were in place to review the service and drive improvement.
Areas to improve
  • Medicines records did not always include the level of detail required.
  • Some care plans and risk assessments needed more detail, and health needs were not always fully recorded in them.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Handle With Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Handle With Care is backed by a local NHS health network. The nearest A&E is Queen Alexandra Hospital, 2.4 miles away. The local GP practice is KIRKLANDS SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Alexandra Hospital · 2.4 mi
Nearest GP · CQC Good
KIRKLANDS SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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