The Royal British Legion
Halsey House
Nursing home in Cromer, Norfolk
Operated by The Royal British Legion
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Halsey House? Manage this listing free.
About
Halsey House is run by The Royal British Legion and provides nursing and dementia care to serving and ex-serving military personnel and their families. The home is located in Cromer, Norfolk, and has 89 registered beds.
The home is rated Requires Improvement overall by the Care Quality Commission (report 2023). It was rated Requires Improvement for Safety and Leadership, and Good for Effectiveness, Caring, and Responsiveness.
What inspectors found
CQC: Requires improvementReport published 4 April 2023 · Last inspected 15 March 2023
Inspectors visited Halsey House in February and March 2023 and rated it requires improvement, the same rating it has held for three inspections. Staff are described as caring and kind, and the registered manager is seen as approachable and quick to act on concerns. Inspectors found that quality assurance systems were not yet robust enough to catch shortfalls in records.
- Staff are described as caring, kind and respectful, including towards residents with military service backgrounds
- The registered manager is seen as approachable and responsive to concerns raised
- Risk assessments were reviewed and updated to guide person-centred care
- Staff induction is described as preparing them well for their roles, and staffing levels are improving
- Quality assurance systems were not robust enough and did not address shortfalls found in records, leading to a repeat breach of regulation
- The provider remains in breach of a regulation covering management and governance, despite some earlier improvements
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected February 2025
What's nearby
- Set back from main road noise
- Fire station about 900 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
43 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Halsey House is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 21.6 miles away. The local GP practice is CROMER GROUP PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Cromer
Local clubs, charities and support groups that help older residents stay active and connected.
Lighthouse Charity Trust
The activities for children includes a Parent/Carer Toddlers Group, an after school club for Primary age children, a Youth Club and Football club comprising of 5 teams. We have an all age Table…
Age Concern North Norfolk
DAY SERVICES HUBOffering a range of help, high quality care, meals prepared daily, bathing facilities, daily activities. Also lunch only option (plus home delivery).DROP-IN/BEFRIENDING…
North Norfolk Community Transport
Provision of transport within a defined area of North Norfolk (including some parishes in Broadland District) for people with a wide range of needs or reasons why they cannot make use of the…
Part of The Royal British Legion
Halsey House is one of 6 homes run by The Royal British Legion on AskBart. See how the group's homes are rated and where it operates.
More care homes near Cromer
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Halsey House, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Halsey House?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.