Home care agency

Halo Domiciliary Care

Home care agency in Northampton, West Northamptonshire

Halo Domiciliary Care

Home care agency in Northampton, West Northamptonshire

CQC Requires improvementDementia
AddressUnit 2d, Stour Road, Northampton, NN5 5AA

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About

Halo Domiciliary Care is a home care agency based in Northampton, Northamptonshire. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions or sensory impairment.

Halo Domiciliary Care was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the service to be Good for effectiveness, caring and responsiveness, but identified concerns regarding safety and leadership.

What inspectors found

CQC: Requires improvement

Report published 20 June 2023 · Last inspected 9 May 2023

Inspectors found that Halo Domiciliary Care, which supports four people with personal care in their own homes, has care planning and risk assessments that are mostly suitable, though some areas need more detail. Staff were reported to provide calls on time, with consistent workers who know people well, and people were supported with eating, drinking and access to health professionals. Inspectors said the manager and provider had an action plan under way and that staff understood safeguarding and infection control.

Strengths noted
  • Care calls are delivered on time and people are supported by consistent staff who know them well
  • Staff understand safeguarding and have good infection prevention and control knowledge
  • People receive positive feedback about the manager and care staff, and their choice, dignity and privacy are respected
  • Complaints are handled fully and people know how to raise concerns
Areas to improve
  • Quality monitoring did not always identify and act on areas for improvement in good time
  • Care plans for people using medical devices for continence need more detail, and risk assessments for pressure ulcers and nutrition vary in detail
  • Safe handling of medicines was not consistently in place, and one medicines concern was raised during the inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Halo Domiciliary Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Halo Domiciliary Care is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 1.7 miles away. The local GP practice is ST LUKES PRIMARY CARE CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northampton General Hospital · 1.7 mi
Nearest GP · CQC Good
ST LUKES PRIMARY CARE CENTRE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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