Hallmark Care Homes

Hallmark Kew House Luxury Care Home

Nursing home in Merton

Operated by Hallmark Luxury Care Homes

CQC Outstanding81 bedsDementiaNursing
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address58 Spencer Hill Road, London, SW19 4EL
Beds81

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About

Hallmark Kew House Luxury Care Home is a 81-bed home in Merton, London, providing residential, nursing, dementia and respite care. It sits on a leafy cul-de-sac in Wimbledon, a short walk from the train and tube stations. The Care Quality Commission rated the home Outstanding overall, with Outstanding for being effective, caring and responsive, and Good for being safe and well-led.

The home offers a bistro café open all day, a garden with patio terraces, a cinema room, a library and a private dining area. Hairdressing, manicures, chiropody and dental hygienist visits take place on site. Meals are prepared daily by the home's chef, with dietary needs catered for, and tray service and fork-mashable dysphagia meals are available.

What inspectors found

CQC: Outstanding

Report published 9 October 2023 · Last inspected 1 June 2023

Inspectors found that people at Kew House, and their relatives, spoke positively about the standard of care, and that people were supported to make choices and were kept safe. Staff were described as knowing how to manage risks, the premises were kept clean, and medicines were handled well. The report also describes a well-run service with an open culture and strong partnerships with local health and social care professionals.

Strengths noted
  • Care is centred on people's choice and control, with least restrictive practice supported by policies and systems
  • Medicines systems are well organised and people receive their medicines as prescribed
  • Leaders are described as approachable and the service is praised for an open, inclusive culture that seeks feedback
  • Strong partnerships with community health and social care professionals help plan and deliver support

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing
Residential
Respite

Specialist care

Dementia

Facilities

Activities programme
Café
Cinema room
En-suite rooms
Garden
Hair salon
Laundry service
Library
Multiple lounges
Private dining room
Wi-Fi

What's nearby

GP surgery300 m
A&E: St George's Hospital1.7 miles
  • Set back from main road noise
  • Near a railway line
  • Ambulance station about 400 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CoursePlentiful
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

333 recorded crimes in the local area (April 2026)

Top categories:

Violent crime29%
Anti-social behaviour22%
Shoplifting8%
Vehicle crime8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Nursing careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Merton council pays.

Care fee trajectory

Indicative weekly fee by year, against what Merton pays care homes.
YearCouncil rate (per week)
2024£1,131
2025£1,188

What Merton council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hallmark Kew House Luxury Care Home is backed by a local NHS health network. The nearest A&E is St George's Hospital, 1.7 miles away. The local GP practice is FRANCIS GROVE SURGERY, 0.2 miles away.

Nearest hospital · A&E
St George's Hospital · 1.7 mi
Nearest GP
FRANCIS GROVE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Merton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Sutton

Age UK Sutton offers a comprehensive portfolio of services for people over 50 who reside in the London Borough of Sutton. Services include Home from Hospital, Community Connections - including…

2.3 miles away · Source: Charity Commission (1085875)
Charity

Age Concern Kingston Upon Thames

Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…

3.0 miles away · Source: Charity Commission (299988)
Charity

Wandsworth Carers' Centre

The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…

4.1 miles away · Source: Charity Commission (1053121)
Charity

Age Concern Epsom & Ewell

To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…

5.3 miles away · Source: Charity Commission (1139652)
Charity

Age UK Hammersmith & Fulham

Relief of elderly in Hammersmith & Fulham Borough from Day Centre: Advice and information, befriending, transport to shops, outings, keep fit classes, pilates, computer room, hot lunches, mind…

6.4 miles away · Source: Charity Commission (289124)
Charity

Link Age Southwark

Link Age Southwark prevents loneliness and isolation in older people and brings communities together. We improve wellbeing, connection, mental health and physical health through: one-to-one…

6.7 miles away · Source: Charity Commission (1105923)

Part of Hallmark Luxury Care Homes

Hallmark Kew House Luxury Care Home is one of 34 homes run by Hallmark Luxury Care Homes on AskBart. See how the group's homes are rated and where it operates.

See all 34 Hallmark Luxury Care Homes listings →

Information last reviewed October 2026.

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