Hales Group Ltd
Hales Group Limited – Hertfordshire
Home care agency in Saffron Walden, Essex
Operated by Hales Group
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Hales Group Limited – Hertfordshire is a home care agency based in Saffron Walden, Essex. The organisation delivers care and support to people in their own homes, with a particular focus on dementia. It supports older people, younger adults, and those living with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.
The Care Quality Commission rated Hales Group Limited – Hertfordshire Good in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 8 May 2019 · Last inspected 18 April 2019
Inspectors found that people receiving home care from this domiciliary service were kept safe, with risks assessed and medicines managed properly. Staff were described as warm and attentive, and people often received care from a small, consistent team. The registered manager was seen as approachable and supportive, and people said they were regularly asked for their views on the service.
- Staff knew how to recognise and report possible abuse, including to agencies outside the organisation.
- Staff were recruited through a careful process, trained, and had their competence checked, including in infection control.
- Care plans were based on pre-admission assessments, and staff noticed changes in people's needs early and sought professional advice when needed.
- People described staff as kind, and the registered manager was praised for being available and supportive.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Hales Group Limited – Hertfordshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Hales Group Limited – Hertfordshire is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 11.6 miles away. The local GP practice is CROCUS MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Hales Group
Hales Group Limited – Hertfordshire is one of 24 services run by Hales Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Saffron Walden
Information last reviewed October 2026.
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