Home care agency
H.M. Care Agency
Home care agency in Hereford, Herefordshire, County of
H.M. Care Agency
Home care agency in Hereford, Herefordshire, County of
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About
H.M. Care Agency is a home care provider based in Hereford, Herefordshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, those with physical disabilities, mental health needs, sensory impairment and learning disabilities.
H.M. Care Agency was rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2019).
What inspectors found
CQC: GoodReport published 6 June 2019 · Last inspected 15 May 2019
Inspectors describe HM Care Agency, a domiciliary care agency supporting around 20 people in their own homes across several care groups. People and relatives spoke positively, saying staff were kind, knowledgeable and regular, and that their privacy and dignity were respected. Staff were said to understand how to keep people safe, manage medicines and follow infection control, and the management team was described as open and approachable.
- Staff knew people's needs well and were regular and knowledgeable, according to people and relatives
- Medicines were managed safely and incidents were investigated with actions taken to prevent repeats
- Staff were trained and understood the Mental Capacity Act, supporting people's choice and control
- Management was open and approachable, with staff encouraged to take on lead roles such as dignity and safeguarding
- Systems for monitoring the quality of care were being updated at the time of the inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — H.M. Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
H.M. Care Agency is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 1.2 miles away. The local GP practice is BELMONT MEDICAL CENTRE, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hereford
Information last reviewed October 2026.
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