Guarantee Care Services Ltd

Home care agency in Epsom, Surrey

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressGlobal House, 1 Ashley Avenue, Epsom, KT18 5AD

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About

Guarantee Care Services Ltd is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. Visits can last from half an hour to an hour and can take place at various times of the day, with services available around the clock, including weekends and bank holidays. The agency also provides 24-hour support in supported living settings for people whose needs relate to their mental health, helping them live as independently as possible. It supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities. Based in Epsom, Surrey, the agency is regulated by the Care Quality Commission and was rated Good overall in its 2021 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 2 July 2021 · Last inspected 15 June 2021

Inspectors found that this domiciliary care service, which supports a small number of people, many living with dementia, in their own homes, delivers safe and well-organised everyday care. Staff are described as knowing people well, arriving on time and being consistent, with risks assessed, medicines handled by trained staff and infection control in place. Inspectors also noted that care is kind and that people and families are involved in reviews.

Strengths noted
  • Staff are trained in safeguarding and know how to raise concerns, and people say they feel safe.
  • Regular, familiar staff arrive on time, and there are enough staff to meet people's needs.
  • Assessments are detailed and personalised, and care plans and daily records are written in a kind manner.
  • People and their families take part in care plan reviews, and feedback is actively sought.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital800 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Guarantee Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Guarantee Care Services Ltd is backed by a local NHS health network. The nearest A&E is Epsom Hospital, 0.5 miles away. The local GP practice is ASHLEY CENTRE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Epsom Hospital · 0.5 mi
Nearest GP · CQC Good
ASHLEY CENTRE SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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