Home care agency

Gracious Care

Home care agency in Orpington, Bromley

Gracious Care

Home care agency in Orpington, Bromley

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressWillow Walk Business Centre, 8 - 10 Willow Walk, Orpington, BR6 7AA
Registered managerAimee Louise Chapman and Christine Lesley McNamara

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About

Gracious Care is a home care agency based in Orpington, Bromley, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities and sensory impairment. Gracious Care was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 10 May 2021 · Last inspected 27 April 2021

This domiciliary care agency supports 21 people in their own homes and was rated good at its first inspection in April 2021. Inspectors found that people felt safe, that staff were trained and supported, and that people were treated respectfully and consulted about their care. Staff said they received good support from the registered manager, and feedback from people and relatives was used to make improvements.

Strengths noted
  • People said they felt safe, and staff understood the safeguarding procedures in place to guide them.
  • Recruitment checks were carried out before staff started, and there were enough staff to meet people's care needs.
  • Infection prevention followed government guidance, with COVID-19 and protective equipment training, plus contingency plans for emergencies and outbreaks.
  • Assessments were completed before people started using the service, and people were supported to make choices, treated respectfully, and involved in decisions about their care.
Areas to improve
  • Concerns received beforehand about safe care, treatment and staff training were examined, and inspectors found no evidence that people were at risk of harm.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital150 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Gracious Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Gracious Care is backed by a local NHS health network. The nearest A&E is Princess Royal University Hospital, 0.1 miles away. The local GP practice is SUMMERCROFT SURGERY, 0.2 miles away.

Nearest hospital · A&E
Princess Royal University Hospital · 0.1 mi
Nearest GP
SUMMERCROFT SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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