Grace 247 Care Wiltshire
Home care agency in Salisbury, Wiltshire
Operated by Grace Live In Carers
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Grace 247 Care Wiltshire is a home care agency based in Salisbury, Wiltshire, providing care and support in people's own homes. It describes its services as nursing, home care, round-the-clock live-in care and training, with staff supplied on a temporary or permanent basis depending on each client's needs. Its care focus is dementia, and it supports older people, younger adults, people with mental health needs and people with learning disabilities.
The Care Quality Commission rates the agency Requires Improvement overall, based on a report published in 2023. Each of the five key questions (safe, effective, caring, responsive and well-led) was also rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 7 March 2023 · Last inspected 19 December 2022
Inspectors found that people were generally supported by a consistent group of staff, and that their privacy, dignity and independence were promoted. Feedback about staff was mixed, with some people describing them as caring and others raising complaints about attitudes, which the manager said they plan to address. The service was rated requires improvement overall.
- People said they felt safe with staff, and staff knew how to recognise and report abuse.
- Infection control systems were in place and were followed.
- People were supported to eat and drink enough, and any ill health was reported to the office and passed on to family or healthcare professionals.
- Staff received the training the provider considers mandatory, and informal support was available when needed.
- Risks to people, including skin care, choking and staff working long hours, were not always identified, assessed or managed.
- Medicines were not always managed safely, and records did not always show medicines were given as prescribed, following an error.
- Care plans were often task-focused and did not always reflect individual needs, and complaints were not always responded to.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Grace 247 Care Wiltshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Grace 247 Care Wiltshire is backed by a local NHS health network. The nearest A&E is Salisbury District Hospital, 2.2 miles away. The local GP practice is SALISBURY MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Grace Live In Carers
Grace 247 Care Wiltshire is one of 3 services run by Grace Live In Carers on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Salisbury
Information last reviewed October 2026.
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