Good Companions
Good Companions Care at Home Agency
Home care agency in Carlisle, Cumberland
Operated by Good Companions
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Good Companions Care at Home Agency is a home care (domiciliary care) provider based in Carlisle, Cumbria, that delivers care and support in people's own homes. Its care focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or mental health needs. Support includes personal care such as washing and dressing, along with help with shopping, cooking, cleaning and attending appointments. The agency operates under the Good Companions brand.
Its home care visits are provided through a service registered with the Care Quality Commission, which rated it Good overall in a report published in 2021. The CQC also rated the agency Good across all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 21 June 2021 · Last inspected 5 May 2021
People using this home-care agency, and their relatives, described staff as kind, helpful and good at their jobs. Inspectors found people were involved in decisions about their own care, were supported to keep choice and control, and felt safe during the COVID-19 pandemic, with staff following infection control guidance. Inspectors also found that the service had enough staff at the time of the visit and that the management team was approachable.
- Staff were described as kind, caring and friendly, and people felt treated warmly and personally
- People were fully involved in managing their own care and supported to make their own choices
- Staff followed infection control measures during the pandemic, including protective equipment and handwashing
- Clear systems were in place to support people who needed help with their medicines, and the management team was open and easy to contact
- The quality and detail of care records were inconsistent, and inspectors made a recommendation about this
- A significant gap in staffing had occurred shortly before the inspection; the provider managed this with commissioners until new staff were appointed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Good Companions Care at Home Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Good Companions Care at Home Agency is backed by a local NHS health network. The nearest A&E is Cumberland Infirmary, 2.9 miles away. The local GP practice is CARLISLE HEALTHCARE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Good Companions
Good Companions Care at Home Agency is one of 2 services run by Good Companions on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Carlisle
Information last reviewed October 2026.
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