Goldcrest Healthcare Service (Midlands)
Home care agency in Birmingham
Operated by Goldcrest Healthcare Service
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Goldcrest Healthcare Service (Midlands) is a home care agency that provides care and support in people's own homes. It operates from an office in Birmingham, West Midlands. The agency offers companionship care and flexible care packages that can continue for as long as they are needed, with an aim of helping people keep up the activities they enjoy. It supports people living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates the agency Good overall, and it has been rated Good across all five key questions: safe, effective, caring, responsive and well-led. The inspection report was published in 2024.
What inspectors found
CQC: GoodReport published 28 February 2024 · Last inspected 30 January 2024
Inspectors found that the service supports people with a learning disability and autistic people to have choice, control and independence, and that people received the support they needed to stay safe. Staff were safely recruited, had the skills to meet people's needs, and understood individual communication styles, working with relatives and professionals to keep knowledge current. Governance systems, audits and feedback from people, relatives and staff were described as driving improvement.
- Staff were safely recruited and available at the times people needed them.
- Staff who knew people well encouraged them to reach their goals and promote their independence.
- Staff understood individual communication styles and worked with relatives and other professionals.
- The registered manager was supportive of staff and shared learning to improve care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Goldcrest Healthcare Service (Midlands) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Goldcrest Healthcare Service (Midlands) is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.6 miles away. The local GP practice is HIGHGATE MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Goldcrest Healthcare Service
Goldcrest Healthcare Service (Midlands) is one of 6 services run by Goldcrest Healthcare Service on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birmingham
Information last reviewed October 2026.
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