Home care agency

Glow Care Ltd

Home care agency in Coventry

Glow Care Ltd

Home care agency in Coventry

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address165 Gulson Road, Coventry, CV1 2HZ

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About

Glow Care Ltd is a home care agency based in Coventry, West Midlands, providing care and support in people's own homes. Its particular focus is dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities.

The agency's most recent Care Quality Commission report, published in 2022, gave it an overall rating of Requires Improvement. It was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 24 March 2022 · Last inspected 9 February 2022

Glow Care is a newly registered domiciliary care agency that was supporting two people with personal care in their own homes at the time of inspection. Inspectors found that people felt safe and well cared for, and that staff were familiar with them and respectful of their privacy. The service is rated requires improvement, mainly because of gaps in care planning, recruitment records and the provider's own quality checks.

Strengths noted
  • People said they felt safe with the care workers who supported them.
  • People reported that visits happened when they were expected and lasted the agreed length, and that their needs were being met.
  • Staff were described as caring, knowing people well, respecting their privacy and dignity, and encouraging independence.
  • Staff said they felt supported and enjoyed their work, and the management team was open about challenges and welcomed the inspection.
Areas to improve
  • Assessment and care records did not clearly show identified needs or give staff enough specific detail, including about risks, and some cream applications were not covered by an agreed plan.
  • Recruitment records were not available to confirm that pre-employment checks had been completed, although staff and the registered manager said checks had been made.
  • The provider's systems for monitoring quality and safety did not identify and address the issues inspectors found, so governance needs to improve.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Glow Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Glow Care Ltd is backed by a local NHS health network. The nearest A&E is University Hospital Coventry, 2.5 miles away. The local GP practice is PARK HOUSE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital Coventry · 2.5 mi
Nearest GP · CQC Good
PARK HOUSE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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