Home care agency
Fountain Based Ltd
Home care agency in Dagenham, Barking and Dagenham
Fountain Based Ltd
Home care agency in Dagenham, Barking and Dagenham
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About
Fountain Based Ltd is a home care agency based in Dagenham, Barking and Dagenham, Greater London. It delivers care and support in people's own homes to older people aged 65 and over, younger adults, and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders.
The agency was rated Requires Improvement by the Care Quality Commission in 2022 across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 2 September 2022 · Last inspected 14 June 2022
Fountain Based Ltd is a domiciliary care agency providing personal care, and at the time of inspection it supported two people. Inspectors found that staff treated people well, respected their privacy and dignity, and that people felt able to share their views and raise complaints, but the service was rated as requires improvement because of gaps in risk recording, recruitment, training, and quality assurance.
- Staff were described as treating people well, and people's privacy, dignity and independence were respected
- People's nutrition and hydration needs were met
- Staff were trained to safeguard adults from abuse, and no incidents or accidents had been recorded
- People and relatives said they would feel comfortable making a complaint, and staff understood their roles
- Risks to people were not always recorded or managed, and some risk wording would not give staff clear instructions
- Recruitment checks on new staff were not completed correctly, and infection control guidance and staff testing records needed attention
- Staff training oversight was weak and induction records appeared incomplete, and care plans were not always person-centred or respectful in their language
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Fountain Based Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Fountain Based Ltd is backed by a local NHS health network. The nearest A&E is King George Hospital, 1.5 miles away. The local GP practice is TULASI MEDICAL CENTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Dagenham
Information last reviewed October 2026.
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