Home care agency
Fortress Care Ltd
Home care agency in Manchester
Fortress Care Ltd
Home care agency in Manchester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Fortress Care Ltd is a home care agency based in Manchester that delivers care and support to people in their own homes. The agency supports older people, younger adults, people with dementia, those with mental health needs and people with learning disabilities. It is rated Good by the Care Quality Commission, with all five key questions — Safe, Effective, Caring, Responsive and Well-led — assessed as Good in the 2023 inspection report.
What inspectors found
CQC: GoodReport published 20 December 2023 · Last inspected 6 December 2023
Inspectors rated this domiciliary care agency in Manchester as good, based on visits in late November and early December 2023. The report describes care plans that guide staff well, support that builds on people's strengths, and staff who are kind and understanding, with people feeling safe and knowing how to raise concerns. It also notes that the provider's processes did not always reflect Mental Capacity Act principles, and that some staff spoke in another language while delivering care in a way that some people felt was not respectful.
- Care plans give staff clear guidance on people's needs and preferences, and staff focus on what people can do
- Staff are described as kind, caring and understanding, and relationships between staff and people are positive
- People are protected from abuse, risks are assessed, and medicines are managed safely
- The service has a friendly, open and inclusive culture, and the provider and registered manager responded quickly to issues raised during the inspection
- The provider had no specific mental capacity assessments in place, and inspectors recommended reviewing systems to follow Mental Capacity Act principles
- Some people said staff were not always respectful when they spoke in another language to each other during care visits; the registered manager said they would address this
- Inspectors noted that some areas of the service need further development
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Fortress Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Fortress Care Ltd is backed by a local NHS health network. The nearest A&E is North Manchester General Hospital, 1.9 miles away. The local GP practice is MP VICTORIA MILL, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Manchester
Information last reviewed October 2026.
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