Home care agency
Focus Care Link
Home care agency in Camden
Focus Care Link
Home care agency in Camden
Operated by Focus Care Link
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Focus Care Link is a home care agency based in Camden, London, providing care and support in people's own homes in and around the capital. Its care packages are tailored to each person's needs, helping them live safely and independently at home for longer and stay involved in their communities. The agency supports younger adults, adults and older people, with a specialist focus on dementia.
Established in 2004, Focus Care Link runs branches in Camden, Tower Hamlets and Waltham Forest, each led by a registered manager. It is regulated by the Care Quality Commission and is rated Requires Improvement overall (report published 2023). Its key questions are rated Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led. The agency is a member of the Home Care Association.
What inspectors found
CQC: Requires improvementReport published 16 October 2023 · Last inspected 17 August 2023
Inspectors found that people using this domiciliary service felt safe, had confidence in staff abilities and felt treated with compassion, and that their nutrition and hydration needs were met. Staff said they felt supported and had been safely recruited, inducted and trained, with their competence checked. However, a problem with a new digital care planning system meant some risks were not always managed appropriately, and quality checks had not caught these shortfalls, although the registered manager has acted on the inspection feedback.
- People said they felt safe, and policies and systems were in place to protect them from harm, abuse and improper treatment.
- Medicines were given in line with best practice.
- Staff were safely recruited, inducted and trained, and their competence was assessed; they reported feeling supported.
- Office staff were described as supportive and generally addressed issues, and people were helped to keep choice and control over their lives.
- Risks to people receiving care were not always managed appropriately, because information did not transfer from the old care planning system to the new one.
- Quality assurance systems did not identify some of the shortfalls found during the inspection.
- Inspectors recommended that the provider seek guidance on staff deployment, call scheduling to meet people's needs, and giving time-sensitive medicines.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Focus Care Link will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Focus Care Link is backed by a local NHS health network. The nearest A&E is Royal Free Hospital, 1.1 miles away. The local GP practice is CAVERSHAM GROUP PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Focus Care Link
Focus Care Link is one of 2 services run by Focus Care Link on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Camden
Information last reviewed October 2026.
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