Flexserve UK Limited
Home care agency in Barnet, Enfield
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Flexserve UK Limited is a home care agency that provides care and support in people's own homes. Its office is in Barnet, Greater London, and it works nationwide. Services include help with daily routines, personal care, companionship, live-in care, respite, dementia care, support for complex needs and end-of-life care. Care plans begin by establishing what each person needs and what their family is managing, and they are adjusted as circumstances change. The agency supports older people, adults with physical disabilities, people with mental health needs and people with learning disabilities.
The Care Quality Commission rates Flexserve UK Limited as Requires Improvement overall, in a report published in 2023. It is rated Good for effective, caring and responsive care, and Requires Improvement for safe care and well-led.
What inspectors found
CQC: Requires improvementReport published 31 January 2023 · Last inspected 30 November 2022
Inspectors found that the agency's home care team, which mainly supports older people, people living with dementia and people with physical disabilities, is steady and knowledgeable. Staff were described as kind, attentive to individual needs and respectful of cultural backgrounds, and people had a say in planning their care. Inspectors identified areas needing improvement, including how risks were assessed, recruitment checks and internal oversight, and rated the service as requires improvement overall.
- Care is kind and compassionate, and staff adapt support to each person's individual needs.
- Staff turnover is low, so people are supported by workers who know them well.
- People are involved in planning their care, and staff act on what they say.
- The service works well with other agencies and provides culturally appropriate care.
- Some risks to people's safety and welfare were not thoroughly assessed, although the manager had started making changes.
- Recruitment checks did not always meet the required standards.
- Quality assurance systems were not always effective and did not identify the problems inspectors found.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CoursePlentiful
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Flexserve UK Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Flexserve UK Limited is backed by a local NHS health network. The nearest A&E is Barnet Hospital, 2.8 miles away. The local GP practice is COCKFOSTERS MEDICAL CTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Barnet
Information last reviewed October 2026.
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