Home care agency
Flexi Direct Ltd
Home care agency in Northampton, West Northamptonshire
Flexi Direct Ltd
Home care agency in Northampton, West Northamptonshire
Operated by Flexi Direct
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About
Flexi Direct Ltd is a home care agency based in Northampton that provides care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2022 across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 4 October 2022 · Last inspected 14 September 2022
Flexi Direct Ltd is a domiciliary care service supporting two people in their own homes with personal care such as help with hygiene and eating. Inspectors found that people were protected from abuse and neglect, that risks were assessed, and that there were enough staff to deliver safe care. Staff were described as kind, caring and respectful, with care given in a dignified and person-centred way.
- Medicines were administered safely and infection control practices, including COVID-19 guidance, were followed.
- Staff were inducted and trained effectively and received regular supervision.
- People and their relatives were listened to and involved in decisions about their care, with choice and control supported.
- Relatives said the service was well managed and communication was good.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Flexi Direct Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Flexi Direct Ltd is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 0.9 miles away. The local GP practice is THE MOUNTS MEDICAL CENTRE, 0.2 miles away, rated ‘Requires improvement’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Flexi Direct
Flexi Direct Ltd is one of 2 services run by Flexi Direct on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Northampton
Information last reviewed October 2026.
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