Five Valleys Care Ltd
Home care agency in Stonehouse, Gloucestershire
Operated by Home Instead
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Five Valleys Care Ltd is a home care agency based in Stonehouse, Gloucestershire, providing care and support in people's own homes. Its care focus is dementia, and it also supports people with physical disabilities, mental health needs and learning disabilities. The agency says it matches each client with a carer according to skills, interests and personality, so that care can be tailored to the individual. Its carers are qualified and trained, and the agency states that pricing is shared openly from the outset, with support offered through each stage of arranging care.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2022. It is rated Good for effective, caring and responsive care, and Requires Improvement for safe care and well-led governance.
What inspectors found
CQC: Requires improvementReport published 25 November 2022 · Last inspected 26 September 2022
This domiciliary service provides personal care to people in their own homes and was supporting fifteen people at the time of the visit. Inspectors found that people and their relatives were upbeat about how staff and managers treated them and said they felt secure. Staff were suitably trained and experienced for the care they gave, and a steady team delivered that care.
- People and relatives praised the kindness of staff and managers and said they felt secure.
- Staff were suitably trained and experienced for the care they gave.
- A steady, consistent team provided care, and staff described good support from the provider.
- People were helped to keep choice and control, with staff acting in the least restrictive way and in their best interests.
- Recruitment practices did not consistently meet safety requirements, which inspectors treated as a breach.
- The provider's checks did not fully identify and address the recruitment and quality concerns.
- Records of how health-related risks were managed were not always thorough, although inspectors found this had not affected people's care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsLimited
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Five Valleys Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Five Valleys Care Ltd is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 8.1 miles away. The local GP practice is THE WILLOW TREE PRACTICE, 1.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Five Valleys Care Ltd is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Stonehouse
Information last reviewed October 2026.
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