Home care agency

Firstpoint Homecare - Harpenden

Home care agency in Harpenden, Central Bedfordshire

Firstpoint Homecare - Harpenden

Home care agency in Harpenden, Central Bedfordshire

Operated by Firstpoint Homecare

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressUnit 29-30 Thrales End Farm, Thrales End Lane, Harpenden, AL5 3NS

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About

Firstpoint Homecare - Harpenden is a home care agency based in Harpenden, St. Albans, Hertfordshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, substance misuse, and eating disorders.

Firstpoint Homecare - Harpenden was rated Good by the Care Quality Commission in 2021, achieving Good grades for Safety, Effectiveness, Caring and Responsiveness. The Well-led key question was rated as Requires Improvement.

What inspectors found

CQC: Good

Report published 24 May 2021 · Last inspected 4 May 2021

Inspectors found that people using this home care service felt safe and were happy with their support. Staff were described as kind and respectful of people's dignity, and they knew when to raise safeguarding concerns and how to follow risk assessments. Recruitment checks were completed, and there were enough staff at the time of the visit.

Strengths noted
  • People felt safe, and staff understood when and how to report concerns
  • Staff were described as kind, and people's dignity was maintained
  • Risk assessments reflected individual needs, and lessons were learnt when things went wrong
  • Medicines were given when needed, and infection prevention measures and PPE use were in place
Areas to improve
  • People gave mixed views about communication with the management team, which the management team acknowledged and was addressing
  • Many of the improvements made since the last inspection had only recently been introduced, so inspectors said their continued use needed to be sustained

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital5.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkLimited
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Firstpoint Homecare - Harpenden will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Firstpoint Homecare - Harpenden is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 5.9 miles away. The local GP practice is ELMS MEDICAL PRACTICE, 1.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Luton and Dunstable Hospital · 5.9 mi
Nearest GP · CQC Good
ELMS MEDICAL PRACTICE · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Firstpoint Homecare

Firstpoint Homecare - Harpenden is one of 4 services run by Firstpoint Homecare on AskBart. See how the group's services are rated and where it operates.

See all 4 Firstpoint Homecare listings →

Information last reviewed October 2026.

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