FirstCol Services Limited - Home Care - Worthing
Home care agency in Worthing, West Sussex
Operated by Firstcol Services
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About
FirstCol Services Limited runs its home care service from Worthing, West Sussex, and provides care and support in people's own homes across Sussex and Surrey. It has done so for 20 years, drawing on experience gained in NHS, local authority and private settings. Services include visiting care, live-in and short-term respite arrangements, emergency support at home, and specialist help for people with dementia, people at the end of life and people with complex needs. Dementia is the agency's main focus, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The Care Quality Commission rates the agency Requires Improvement overall, based on a report published in 2021, with its Caring key question rated Good.
What inspectors found
CQC: Requires improvementReport published 17 November 2021 · Last inspected 16 September 2021
Inspectors found that the provider had made some improvements since the last visit, and people said they felt safe, were positive about staff, and that medicines support was going well for at least one person. Staff were described as recruited and trained appropriately, and needs and care plans were documented clearly, with incident reporting working as intended. The registered manager, who had recently joined, was described as focused on getting to know people and improving the service.
- People said they felt safe and knew they could contact the office with concerns.
- Staff were recruited and inducted safely, and people were positive about the support they received.
- Care and support needs were assessed and documented, with key information available to staff.
- Incidents were reported, considered and monitored by the management team.
- Medicines were not always managed safely, as guidance and information for staff were not always sufficient.
- People did not always have maximum choice and control, and were not always supported in the least restrictive way.
- Mental capacity assessments were not always carried out in line with the Mental Capacity Act, and the provider did not always confirm that decision-makers had legal authority to act.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — FirstCol Services Limited - Home Care - Worthing will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
FirstCol Services Limited - Home Care - Worthing is backed by a local NHS health network. The nearest A&E is Worthing Hospital, 1 miles away. The local GP practice is BROADWATER MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Firstcol Services
FirstCol Services Limited - Home Care - Worthing is one of 2 services run by Firstcol Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Worthing
Information last reviewed October 2026.
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