Home care agency

FirstCol Services Limited - Home Care - Crawley

Home care agency in Crawley, West Sussex

FirstCol Services Limited - Home Care - Crawley

Home care agency in Crawley, West Sussex

Operated by Firstcol Services

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 1 Amberley Court, County Oak Way, Crawley, RH11 7XL

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About

FirstCol Services Limited is a home care agency based in Crawley, West Sussex. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2021, achieving Good grades across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 18 June 2021 · Last inspected 13 May 2021

Inspectors looked at this domiciliary care agency in Crawley, which supports older adults and younger adults in their own homes, after a focused review of safety, effectiveness and leadership. They found people were protected from harm, risks were assessed and managed, staffing and recruitment were adequate, and people's choices were respected. Some staff said supervision had not always been held as regularly as it should, though they could still get support when needed, and the service was moving its records onto a new IT system.

Strengths noted
  • Safeguarding procedures were in place and staff knew how to raise concerns
  • Risk assessments and support plans guided safe delivery of care
  • Recruitment and staffing levels were sufficient to keep people safe
  • People were supported to make choices and control in their lives
Areas to improve
  • Formal staff supervision meetings had not always taken place as planned

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital5.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — FirstCol Services Limited - Home Care - Crawley will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

FirstCol Services Limited - Home Care - Crawley is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 5.9 miles away. The local GP practice is LEACROFT MEDICAL PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
East Surrey Hospital · 5.9 mi
Nearest GP · CQC Good
LEACROFT MEDICAL PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Firstcol Services

FirstCol Services Limited - Home Care - Crawley is one of 2 services run by Firstcol Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Firstcol Services listings →

Information last reviewed October 2026.

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