Home care agency
First Practice Healthcare Ltd
Home care agency in Birmingham
First Practice Healthcare Ltd
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
First Practice Healthcare Ltd is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. Its aim is to help people remain at home, with services designed around each person and adjusted to suit their needs. The agency has a particular focus on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.
The Care Quality Commission's most recent report, published in 2021, rates the agency Requires Improvement overall. It received the same rating across all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 1 April 2021 · Last inspected 26 January 2021
Inspectors found the service, a domiciliary care agency, needs to improve. Staff were described as understanding people's needs and people said their privacy and dignity were respected, with support to eat and drink going well. Risk assessments, care records, recruitment, and quality audits were less consistent, and some people reported that staff arrivals were not always on time.
- People said their privacy and dignity were managed well during their care.
- People were supported to make decisions and have choice and control over their lives, using the least restrictive approach.
- Medicines were given appropriately and records for them were kept as required.
- Staff received appropriate training for their roles, and the service gathered regular feedback from people.
- Risk assessments were not always detailed or person centred, particularly around keeping people and staff safe.
- Some people said staff did not always arrive on time, and recruitment was not always carried out safely.
- Audits did not identify the issues raised during the inspection, and complaint lessons learnt were sometimes generic.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Improvement necessary
Food Standards Agency · inspected June 2026
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — First Practice Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
First Practice Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 1.9 miles away. The local GP practice is HOCKLEY MEDICAL PRACTICE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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