Home care agency

First Choice Care Agency Limited

Home care agency in Leicester

First Choice Care Agency Limited

Home care agency in Leicester

CQC Good
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address28 Uppingham Road, Leicester, LE5 0QD

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About

First Choice Care Agency Limited is a home care provider based in Leicester, East Midlands. It delivers care and support to people in their own homes, enabling them to maintain independence within a familiar environment.

The agency was rated Good by the Care Quality Commission in 2023, with Good grades across Safe, Effective, Caring and Responsive. The Well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 29 June 2023 · Last inspected 4 May 2023

Inspectors found that people using this home-care agency were positive about the support they receive. Visits were carried out by regular staff who knew people's needs and routines, with no missed calls and only minimal late calls. Care plans and risk assessments had been reviewed and updated, giving staff clearer guidance.

Strengths noted
  • Care plans and risk assessments were reviewed, updated and developed, giving staff detailed guidance that reflects people's routines and preferences
  • No missed calls were recorded, and late calls were minimal and within the agreed tolerance
  • Staff were safely recruited and received ongoing supervision, training and competency checks
  • Infection prevention and control practice was followed, and staff had safeguarding training
Areas to improve
  • New and improved systems and processes need more time to become fully embedded and sustained
  • The registered manager has plans to further develop monitoring systems

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected March 2025

What's nearby

GP surgery500 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — First Choice Care Agency Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

First Choice Care Agency Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.8 miles away. The local GP practice is HIGHFIELDS MEDICAL CENTRE, 0.3 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 1.8 mi
Nearest GP
HIGHFIELDS MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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