First Care Healthcare Ltd

Home care agency in Birmingham, Solihull

CQC Good
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address11 Humber Grove, Birmingham, B36 9NX

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About

First Care Healthcare Ltd is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. Its carers help with the everyday activities of daily living, so that people can continue living at home for as long as possible. The agency tailors its support to each person, with the aim of helping them stay independent and safe at home. It supports older people aged 65 and over, as well as younger adults under 65.

The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The report was published in 2023.

What inspectors found

CQC: Good

Report published 24 January 2023 · Last inspected 6 January 2023

Inspectors found First Care healthcare Ltd, a domiciliary agency supporting six adults in their own homes, delivered safe, reliable and personalised care. Staff were described as known and trusted by people, and the report says people were treated kindly, with their dignity and privacy respected. Relatives spoke positively about the leadership and registered manager, and the service was judged well-led.

Strengths noted
  • Risks were assessed and managed, and incidents and complaints led to action and learning
  • Staff were recruited safely and care calls were delivered on time by a small, familiar team
  • People and relatives were involved in care planning, reflecting their lifestyles and cultural needs
  • Feedback from people was reviewed and found to be positive, and staff said they felt supported

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — First Care Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

First Care Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 3.9 miles away. The local GP practice is ARRAN MEDICAL CENTRE, 0.5 miles away.

Nearest hospital · A&E
Heartlands Hospital · 3.9 mi
Nearest GP
ARRAN MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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