Colten Care
Fernhill
Care home in Ferndown, Dorset
Operated by Colten Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Fernhill is a 58-bed care home in Ferndown, Dorset, operated by Colten Care. It provides specialist dementia care, with nursing support integrated into daily life. The home is structured to adapt to changing care needs and support residents in familiar surroundings, with care tailored to individual routines and preferences.
Fernhill was rated Outstanding overall by the Care Quality Commission in 2019. It received Outstanding grades for Caring, Responsive and Well-led care, and Good ratings for Safe and Effective care.
What inspectors found
CQC: OutstandingReport published 30 October 2019 · Last inspected 20 August 2019
Inspectors found that people receive highly personalised, unhurried care from well-trained staff who build warm relationships with them and their families. The home is split into smaller homelike units with cafés, a small shop and an accessible garden, which help people move around freely and stay engaged. Inspectors described an atmosphere of respect, inclusion and strong leadership.
- Staff are described as well trained, patient and unrushed, and are empowered to sit and talk with people, which helps people feel confident to speak up.
- A wide daily programme of personalised and group activities is in place, including gardening, school links and volunteer involvement, and specialist dementia nurses support people and their families.
- The smaller units, café, shop and accessible garden give people space to move around and choose where to spend their time.
- Inspectors found safe systems for managing risk, enough staff on duty, safe medicines support, and good feedback about the food and choice of meals.
- Some building work is not yet finished, including the planned roof garden and updates in several areas, although inspectors found no issues affecting the running of the service or people's safety.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
39 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Dorset council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,126 |
| 2025 | £1,156 |
What Dorset council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Fernhill is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 4.6 miles away. The local GP practice is KINSON ROAD MEDICAL CENTRE, 1.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Ferndown
Local clubs, charities and support groups that help older residents stay active and connected.
PramaLife
Charitable community and outreach activities including dementia clubs, respite club, social pop-in clubs, coffee mornings, special interest groups, carers support groups, befriending, transport,…
Age Concern Bournemouth
Age Concern Bournemouth, Poole & East Dorset works with and for people over 55 in Bournemouth, Poole & East Dorset. Activities include social clubs and centres, information & advice,…
Faithworks Wessex
Our charitable objects are given life through a number of projects, including: homelessness outreach, befriending of carers, supported placements for adults with learning disabilities, food banks,…
Broadstone Age Concern Day Centre
We run a day centre on most Tuesdays. Part of the funding of the day centre comes from our charity shop (which only sells items donated by members & members of the public).
Leonardo Carer Support
Our mission is to ensure all unpaid carers across Dorset access meaningful advice and support to enable carers to have the quality of life they want, need and deserve. We support unpaid/voluntary…
Parent Carer Foundation
We offer compassionate relief, guidance, advocacy, support & counselling to parents, carers of children, young people, including adults with SEN/D. Our mission is to connect with &…
Part of Colten Care
Fernhill is one of 21 homes run by Colten Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Ferndown
Information last reviewed October 2026.
Reviews from families
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