Home care agency

Fern Care Services Limited

Home care agency in Barking, Barking and Dagenham

Fern Care Services Limited

Home care agency in Barking, Barking and Dagenham

CQC GoodDementia
AddressSuite 3.27, 50 Cambridge Road, Barking, IG11 8FG

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About

Fern Care Services Limited is a home care agency based in Barking, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. Fern Care Services was rated Good by the Care Quality Commission in 2019, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 28 February 2019 · Last inspected 6 February 2019

Inspectors found the home-care service had made several improvements since its previous inspection, with most risks now identified and assessed to help keep people safe. Staff were described as trained, supervised and supported, and people said staff were friendly and caring, treating them with dignity and involving them in decisions about their care. One area needed work: mental capacity assessments were not always carried out in line with the Mental Capacity Act 2005, and a recommendation was made.

Strengths noted
  • Risks are now identified and assessed, with guidance for staff on reducing them
  • Staff are trained in safeguarding and the service has a safe recruitment process
  • People said staff were friendly and caring, and were treated respectfully
  • Care plans are person centred and clearly explain how to support people
Areas to improve
  • Mental capacity assessments were not always completed in line with the Mental Capacity Act 2005

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Fern Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Fern Care Services Limited is backed by a local NHS health network. The nearest A&E is Newham Hospital, 2.2 miles away. The local GP practice is VICTORIA & FIVE ELMS MEDICAL CENTRE, 0.1 miles away.

Nearest hospital · A&E
Newham Hospital · 2.2 mi
Nearest GP
VICTORIA & FIVE ELMS MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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