Home care agency
Felix Health
Home care agency in Ilford, Redbridge
Felix Health
Home care agency in Ilford, Redbridge
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Felix Health is a home care agency based in Ilford, Redbridge, in Greater London. It provides care and support in people's own homes and specialises in dementia care. The agency supports older people, adults under 65, and people with dementia, physical disabilities, mental health needs or sensory impairments.
The Care Quality Commission rated Felix Health Good overall in its 2021 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 9 November 2021 · Last inspected 6 October 2021
Inspectors found that Felix Health, a home care service supporting five people with personal care, had its first inspection in 2021 and was rated good overall. Before people began using the service, their needs were assessed, and care plans were reviewed regularly so staff had clear guidance. Staff were described as kind and respectful, with people's preferences and privacy taken into account, and the service's monitoring and feedback processes were noted as working well.
- Pre-service needs assessments and regularly reviewed care plans gave staff clear guidance on meeting people's needs
- Risk assessments were in place for each person to reduce risks to their health and wellbeing
- Recruitment, training and staffing levels were considered sufficient, with staff supported to deliver effective care
- Staff were described as kind and compassionate, and the registered manager sought feedback from people, relatives and staff
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Felix Health will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Felix Health is backed by a local NHS health network. The nearest A&E is King George Hospital, 2.4 miles away. The local GP practice is ILFORD MEDICAL CENTRE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ilford
Information last reviewed October 2026.
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