Home care agency
FDS Divine Care Ltd
Home care agency in Leicester
FDS Divine Care Ltd
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
FDS Divine Care Ltd is a home care agency based in Leicester, East Midlands, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2022 across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: Requires improvementReport published 24 November 2022 · Last inspected 20 September 2022
The service provides personal care in people's own homes, and at the time of inspection it supported two people. Inspectors found a stable group of staff who knew people well, spent time listening to them, and were attentive to their individual needs, with staff reporting they felt supported and enjoyed their work. Inspectors also raised concerns about management oversight and how the service was run.
- People told inspectors they felt safe, and staff had safeguarding training in place.
- People described staff as caring and supportive, and staff were attentive to each person's individual needs.
- A consistent team of staff knew the people they supported well, and staff spoke warmly about them.
- People and their relatives were involved in reviewing care plans, and people were supported to make choices and keep control over their lives.
- Staff recruitment was not always carried out safely, and the registered manager did not have full oversight of the service.
- Care plans lacked detail and were not person-centred, risks were not always assessed well, and referrals to health professionals were sometimes delayed.
- Some staff were not up to date with training, lessons from incidents were not always shared, and a complaint was not handled in line with the provider's own policy.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — FDS Divine Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
FDS Divine Care Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 0.6 miles away. The local GP practice is BOWLING GREEN STREET SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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