Home care agency

FCM Healthcare Agency

Home care agency in Northampton, West Northamptonshire

FCM Healthcare Agency

Home care agency in Northampton, West Northamptonshire

CQC GoodDementia
Address9 Higgs Close, Overstone, Northampton, NN6 0RT

Do you run FCM Healthcare Agency? Manage this listing free.

About

FCM Healthcare Agency is a home care provider based in Northampton, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia. FCM Healthcare Agency was rated Good by the Care Quality Commission in 2023, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 13 July 2023 · Last inspected 21 June 2023

This domiciliary care agency supports older people, people with dementia and younger adults in their own homes, and was supporting one person at the time of the inspection. Inspectors found staff kind and caring, with care planned around each person's needs and preferences by a consistent team who knew them well. People were involved in decisions about their care, and their independence, choice and dignity were respected.

Strengths noted
  • Risks to people were assessed, planned for and reviewed with the person and staff, and people were protected from infection through good staff knowledge and suitable protective equipment.
  • Staff were trained, received regular supervision and spot checks, and were well supported, with a culture that encourages learning and skill development.
  • People's food and drink needs were met, they were supported with medical appointments, and their communication needs, cultural and protected characteristics, and activities important to them were considered.
  • The provider maintained effective oversight of quality and safety, understood its duty of candour, and worked in partnership with other professionals.
Areas to improve
  • Some staff records did not hold a complete employment history, and the provider agreed to gather the missing information after the inspection; inspectors found no evidence that this had created a risk to people.
  • The provider agreed to review its understanding of the regulatory requirements on recruitment.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital4.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — FCM Healthcare Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

FCM Healthcare Agency is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 4.6 miles away. The local GP practice is MOULTON SURGERY, 1 miles away.

Nearest hospital · A&E
Northampton General Hospital · 4.6 mi
Nearest GP
MOULTON SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at FCM Healthcare Agency, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to FCM Healthcare Agency so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run FCM Healthcare Agency?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.