Families Care
Home care agency in Leek, Staffordshire
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About
Families Care is a home care agency that delivers care and support in people's own homes. Its office is in Leek, in the Staffordshire Moorlands, and it focuses on dementia care. The agency also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.
The Care Quality Commission rates Families Care Good overall, in a report published in 2022. It holds a Good rating across all five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 22 August 2022 · Last inspected 29 June 2022
Inspectors rated this domiciliary care agency, which supports people with dementia, older adults, younger adults and people with physical disabilities, as good. They found that people receive enough food and drink in line with their assessed needs, that staff encourage independence, and that people are treated kindly and feel listened to. Inspectors also noted that staff work closely with other organisations and that people's choices are respected.
- Medicines are given safely by trained staff, and staff wear suitable protective equipment to reduce the risk of infection.
- Electronic care plans, which staff can update in people's homes, are detailed, personalised and reviewed regularly.
- Staff who support people at the end of life have specialised training and work with families and health professionals to keep people comfortable.
- People and staff describe the manager as supportive and approachable, and complaints are dealt with appropriately.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Families Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Families Care is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 9.9 miles away. The local GP practice is LEEK HEALTH CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leek
Information last reviewed October 2026.
Reviews from families
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