Home care agency
Exceptional Care at Home – (Hertfordshire)
Home care agency in Borehamwood, Hertfordshire
Exceptional Care at Home – (Hertfordshire)
Home care agency in Borehamwood, Hertfordshire
Operated by Exceptional Care At Home
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About
Exceptional Care at Home is a domiciliary care provider based in Borehamwood, Hertfordshire. It delivers personal care and support to people of various ages living in their own homes, including older people, younger adults, and those with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders. The agency offers tailored care packages designed to help people maintain independence and remain in their own homes.
Exceptional Care at Home was rated Good by the Care Quality Commission in 2021, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 October 2021 · Last inspected 2 September 2021
Inspectors found that people receiving personal care in their own homes felt safe and well supported by staff and the registered manager, who was described as committed to good care. People described staff as caring and said they had good working relationships with them, and people were involved in decisions about their support. The report notes that the provider's quality checks sometimes missed mistakes in dates and typing in records, and the registered manager has said processes will be improved.
- Risks to people were well managed, and medicines were handled safely by trained staff.
- Staff followed infection prevention guidance, were trained for their roles and felt supported by the registered manager.
- Care plans were tailored to individual needs, and staff supported people with eating and drinking when required.
- Staff protected people's privacy and encouraged their independence, and complaints and concerns were addressed.
- Quality monitoring sometimes missed errors in dates and typing within care records, and the registered manager has committed to improving these processes.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Exceptional Care at Home – (Hertfordshire) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Exceptional Care at Home – (Hertfordshire) is backed by a local NHS health network. The nearest A&E is Barnet Hospital, 2.4 miles away. The local GP practice is FAIRBROOK MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Exceptional Care At Home
Exceptional Care at Home – (Hertfordshire) is one of 4 services run by Exceptional Care At Home on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Borehamwood
Information last reviewed October 2026.
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