Excel Care Group

Home care agency in Manchester, Tameside

Operated by Excelcare Holdings

CQC GoodDementia
NeighbourhoodCultural HubWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address274 Manchester Road, Audenshaw, Manchester, M34 5GL

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About

Excel Care Group is a home care agency based in Manchester, North West England, providing care and support in people's own homes. It offers personal care alongside domestic support for people with a range of needs, including older people, adults with physical disabilities, younger adults, people with mental health needs or sensory impairment, and people who need help to keep living in their own homes and communities after an illness. Dementia is listed as the agency's main care focus.

The Care Quality Commission rates Excel Care Group as Good overall, based on a report published in 2023. Its key questions are rated Good for being effective, caring, responsive and well-led, and Requires Improvement for being safe.

What inspectors found

CQC: Good

Report published 25 August 2023 · Last inspected 31 July 2023

Inspectors found that people receiving domiciliary care in their own homes, including those at the end of life, felt secure and were treated with warmth. Staff were praised for their kindness and for knowing people well, and they helped with eating, drinking and access to healthcare. Some records and care plans were less detailed than they could be.

Strengths noted
  • Those supported and their families reported feeling safe, and suitable protections against abuse were in place.
  • Training is delivered through a mix of digital and in-person sessions, and staff said the registered manager gives them backing.
  • Carers were praised for kindness, dignity and respect, and for taking time to learn about each person's preferences.
  • Compassionate support is given to people and their families at the end of life, and the provider coordinates effectively with other professionals.
Areas to improve
  • Care visits are not always documented, and inspectors made a recommendation about this.
  • Risk assessments and personalised care plans do not always include the detail staff need.
  • The registered manager's audits did not originally include an action plan, though one was added during the inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Excel Care Group will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Excel Care Group is backed by a local NHS health network. The nearest A&E is Tameside General Hospital, 2.5 miles away. The local GP practice is MEDLOCK VALE MEDICAL PRACTICE, 0.6 miles away.

Nearest hospital · A&E
Tameside General Hospital · 2.5 mi
Nearest GP
MEDLOCK VALE MEDICAL PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Excelcare Holdings

Excel Care Group is one of 33 services run by Excelcare Holdings on AskBart. See how the group's services are rated and where it operates.

See all 33 Excelcare Holdings listings →

Information last reviewed October 2026.

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