Evergreen House Residential Home

Residential care home in Tamworth, Staffordshire

CQC Requires improvement32 bedsDementiaResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressLichfield Road, Tamworth, B79 7SF
Beds32

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About

Evergreen House Residential Home is a care home in Tamworth, Staffordshire, offering personal care and dementia support. Staff help residents with both their physical needs and their social lives. The home has two lounges: a large television room and a smaller, quieter area for residents who prefer a calmer setting. It has 32 registered beds.

Staff are trained in all aspects of care. New staff begin specialist dementia training to level 2 as soon as possible after induction, and all new staff complete the Care Certificate during their induction. Over 66% of staff hold an NVQ level 2 in care.

The Care Quality Commission rates Evergreen House Requires Improvement overall, in a report published in 2023. Its key questions are rated Good for safe, caring and responsive care, and Requires Improvement for effective care and well-led.

What inspectors found

CQC: Requires improvement

Report published 22 May 2023 · Last inspected 7 March 2023

Inspectors found that Evergreen House, a care home for older people including some living with dementia, has a relaxed atmosphere and staff who know people well and are described as friendly and caring. Staff were said to support independence, respect privacy and dignity, and keep people safe, with medicines well managed. However, inspectors judged the service requires improvement, citing weaknesses in how decisions about people's capacity and choice were recorded and in how well audits and recruitment records were kept.

Strengths noted
  • Staff are described as friendly and caring, with a relaxed atmosphere in the home
  • Risks to people's safety are assessed and managed, and medicines are managed safely
  • Staff understand people's life histories and dietary needs, and support independence and dignity
  • Staff are reported to have the training and skills needed for their roles
Areas to improve
  • People's capacity to make specific decisions was not assessed or recorded, so decisions may have been made for them unlawfully
  • Some people had delays in receiving lunch and could not always leave the dining room when they wanted to
  • Audits and governance systems did not consistently identify concerns or drive timely improvements

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia

Facilities

En-suite rooms
Garden
Multiple lounges

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery1.1 miles
A&E: Good Hope Hospital6.3 miles
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

187 recorded crimes in the local area (July 2026)

Top categories:

Violent crime48%
Anti-social behaviour12%
Shoplifting10%
Public order9%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Staffordshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Staffordshire pays care homes.
YearCouncil rate (per week)
2024£898
2025£941

What Staffordshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Evergreen House Residential Home is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 6.3 miles away. The local GP practice is RIVERSIDE SURGERY, 1.1 miles away.

Nearest hospital · A&E
Good Hope Hospital · 6.3 mi
Nearest GP
RIVERSIDE SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Tamworth

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Dementia Caring

The charity provides support to families living with dementia in the Tamworth and Lichfield areas

0.9 miles away · Source: Charity Commission (1199504)
Charity

Step Forward Stroke Support Group

The Group was formed to help support Stroke Survivors Carers and their families.We meet up every couple of months to chat and to share our experiences.And to offer help and support where ever we can

2.3 miles away · Source: Charity Commission (1145403)
Charity

Age UK Coventry

Our main activities comprise five areas: Information & Advice - responding to enquiries from older people. Advocacy and appointeeship - providing financial administration and representation.…

7.1 miles away · Source: Charity Commission (1096112)

Information last reviewed October 2026.

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